Testimonials

THANK YOU FOR THE KIND REVIEWS

Check Out Our Latest Reviews

  • ⭐⭐⭐⭐⭐

    Having recently engaged in a home remodel, our contractor recommended Quality TV for the purchase and installation of our new 2024 LG 83" TV, Sonos sound system, security camera's and updated fire alarms. We were met by Michael who assessed and listened to our needs. He then meticulously guided us through his recommendations never trying to sell us more than we desired or required. On the install, Michael was joined by Brian who is clearly one of the most knowledgable service techs I've met in my 10 years of retirement. The camera and fire alarm install was followed by an easy to follow primer on how to use each capability with our smartphones. They walked both my wife and I through this valuable training. What also stood out about Quality TV's obvious commitment to customer service and their desire to build long-term relationships with their customers, was that our remodeling contractor inadvertently placed the TV mount lower than it should have been. Michael and Brian identified and returned with a solution a week later and placed the 83" TV perfectly. Before leaving this service call, which cost me nothing, these two high-character men noticed how Best Buy who previously installed a big screen TV in another room left unsightly cables and power cords dangling down the wall in another room. They voluntarily installed an outlet behind the TV, hid our home router and all cables behind the TV, and left a much improved appearance. I will not be renewing my annual Best Buy Geek Squad service account as I've identified my new home technology service provider. Quality TV, Michael and Brian are simply top notch and having trust in a service provider is paramount to us. 


    - Jeff P.

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  • ⭐⭐⭐⭐⭐

    Mike and Brian were my technicians that came to my home. They mounted a 86" tv with sound Bar in my livingroom also mounted a 64" in master bedroom. They did a professional job mounting both tvs and sound Bar. Their explanation of best fits with location for mounts was just what i was looking for. I even upgraded my Sono sound Bar to include subwoofer and surround sound speakers. If you are looking for a professional company to do a professional installation then look no further. 


    -Darryl R.

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  • ⭐⭐⭐⭐⭐

    Quality TV has been nothing but professional and efficient through our entire process of getting a whole home security system. They kept us informed and gave us many options for our need. They were willing to go the extra mile and contact our builder directly when we hit a speed bump in the process. I recommend them highly and do so on many occasions.


     - Cynthia C.

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  • ⭐⭐⭐⭐⭐

    Quality TV is absolutely the best. They are experts in setting up entire house systems. They are reliable, dependable, and very professional. Thanks so much to Michael who was excellent. Cannot give him enough stars. Again many thanks to Quality TV and especially Michael who has helped us on multiple occasions with exemplary service. 


    -Susan J.

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  • ⭐⭐⭐⭐⭐

    Just wanted to say how happy we are with Quality TV Smart Home & Security. Alex, Nelson and Mike helped us with our TV service and cell phone service. They work with all the providers so they are not just bias to one company giving us the best pricing and needs for our services. They also handled all the transfers and other stuff we hate doing when having to call an 800 number. Could not recommend them more. Solid company that as there stuff together. Thanks for all you did for us! I would give 10 stars if I could! 


    - Henry M.

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  • ⭐⭐⭐⭐⭐

    We had such a great experience with Mike!! We needed internet and we were hooked up the next day!! We will continue to use them for all of our electronics needs! 


    -Susan R.

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  • ⭐⭐⭐⭐⭐

    Prompt service, very friendly techs, resolved issues. 


    -Marilyn R.

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  • ⭐⭐⭐⭐⭐

    Matthew and pat were wounderful they helped me get my tv back up and running. I 100% will do business again. 


    - Sheila M.

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  • ⭐⭐⭐⭐⭐

    Quality Tv has always been friendly and helpful for all my tv, phone and internet needs. Alex most recently helped me with updating my payment. Highly recommend! 


    -Fran K.

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  • ⭐⭐⭐⭐⭐

    Brian did great job; called in advance, showed up on time, diagnosed the problem, fixed and explained everything he did. Will call him again if other problems arise. Highly recommended.


     -James C.

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  • ⭐⭐⭐⭐⭐

     should mention I am a small, family business owner myself and always try seek out similar companies whenever possible. I found Quality TV and was introduced to Michael. He was patient and took the time to go over all our needs upon his initial visit. Their estimate was sent very quickly and was more than reasonable. Tina then took the time to assist us with setting up our internet connection and followed up with a time for the actual install of the cameras and TV. Michael and Brian arrived on time and installation was perfect. They have the best team I have encountered in some time. Everything was installed and they ensured was working to my satisfaction before leaving. If there was a way to give 10 stars, I would! I highly recommend Quality TV, they are simply the best in the business 


    -David F.

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Click here to leave us a positive review.

Check Out Our Latest Reviews

  • ⭐⭐⭐⭐⭐

    Having recently engaged in a home remodel, our contractor recommended Quality TV for the purchase and installation of our new 2024 LG 83" TV, Sonos sound system, security camera's and updated fire alarms. We were met by Michael who assessed and listened to our needs. He then meticulously guided us through his recommendations never trying to sell us more than we desired or required. On the install, Michael was joined by Brian who is clearly one of the most knowledgable service techs I've met in my 10 years of retirement. The camera and fire alarm install was followed by an easy to follow primer on how to use each capability with our smartphones. They walked both my wife and I through this valuable training. What also stood out about Quality TV's obvious commitment to customer service and their desire to build long-term relationships with their customers, was that our remodeling contractor inadvertently placed the TV mount lower than it should have been. Michael and Brian identified and returned with a solution a week later and placed the 83" TV perfectly. Before leaving this service call, which cost me nothing, these two high-character men noticed how Best Buy who previously installed a big screen TV in another room left unsightly cables and power cords dangling down the wall in another room. They voluntarily installed an outlet behind the TV, hid our home router and all cables behind the TV, and left a much improved appearance. I will not be renewing my annual Best Buy Geek Squad service account as I've identified my new home technology service provider. Quality TV, Michael and Brian are simply top notch and having trust in a service provider is paramount to us. 


    - Jeff P.

    Button

  • ⭐⭐⭐⭐⭐

    Mike and Brian were my technicians that came to my home. They mounted a 86" tv with sound Bar in my livingroom also mounted a 64" in master bedroom. They did a professional job mounting both tvs and sound Bar. Their explanation of best fits with location for mounts was just what i was looking for. I even upgraded my Sono sound Bar to include subwoofer and surround sound speakers. If you are looking for a professional company to do a professional installation then look no further. 


    -Darryl R.

    Button

  • ⭐⭐⭐⭐⭐

    Quality TV has been nothing but professional and efficient through our entire process of getting a whole home security system. They kept us informed and gave us many options for our need. They were willing to go the extra mile and contact our builder directly when we hit a speed bump in the process. I recommend them highly and do so on many occasions.


     - Cynthia C.

    Button

  • ⭐⭐⭐⭐⭐

    Quality TV is absolutely the best. They are experts in setting up entire house systems. They are reliable, dependable, and very professional. Thanks so much to Michael who was excellent. Cannot give him enough stars. Again many thanks to Quality TV and especially Michael who has helped us on multiple occasions with exemplary service. 


    -Susan J.

    Button

  • ⭐⭐⭐⭐⭐

    Just wanted to say how happy we are with Quality TV Smart Home & Security. Alex, Nelson and Mike helped us with our TV service and cell phone service. They work with all the providers so they are not just bias to one company giving us the best pricing and needs for our services. They also handled all the transfers and other stuff we hate doing when having to call an 800 number. Could not recommend them more. Solid company that as there stuff together. Thanks for all you did for us! I would give 10 stars if I could! 


    - Henry M.

    Button

  • ⭐⭐⭐⭐⭐

    We had such a great experience with Mike!! We needed internet and we were hooked up the next day!! We will continue to use them for all of our electronics needs! 


    -Susan R.

    Button

  • ⭐⭐⭐⭐⭐

    Prompt service, very friendly techs, resolved issues. 


    -Marilyn R.

    Button

  • ⭐⭐⭐⭐⭐

    Matthew and pat were wounderful they helped me get my tv back up and running. I 100% will do business again. 


    - Sheila M.

    Button

  • ⭐⭐⭐⭐⭐

    Quality Tv has always been friendly and helpful for all my tv, phone and internet needs. Alex most recently helped me with updating my payment. Highly recommend! 


    -Fran K.

    Button

  • ⭐⭐⭐⭐⭐

    Brian did great job; called in advance, showed up on time, diagnosed the problem, fixed and explained everything he did. Will call him again if other problems arise. Highly recommended.


     -James C.

    Button

  • ⭐⭐⭐⭐⭐

     should mention I am a small, family business owner myself and always try seek out similar companies whenever possible. I found Quality TV and was introduced to Michael. He was patient and took the time to go over all our needs upon his initial visit. Their estimate was sent very quickly and was more than reasonable. Tina then took the time to assist us with setting up our internet connection and followed up with a time for the actual install of the cameras and TV. Michael and Brian arrived on time and installation was perfect. They have the best team I have encountered in some time. Everything was installed and they ensured was working to my satisfaction before leaving. If there was a way to give 10 stars, I would! I highly recommend Quality TV, they are simply the best in the business 


    -David F.

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Click here to leave us a positive review.

Called the company about installing a new receiver and speaker system The answering secretary was so polite and courteous and directed me to.Mike . He was so knowledgeable and he responded to my questions over the phone that I felt so comfortable on having them do the work They responded to my home within 3 days with the equipment and outside speakers recommended by Mike. Brian the technician completed the work and was extremely professional and knowledgeable .He completed the entire job within an hour  It was an very pleasant experience and would highly recommend this company.


- Robert f.

I don't usually write reviews as as I feel that once I pay for a service my obligation in any business deal is complete. Not so in this instance. The service I received from Quality TV today far exceeded what I expected from a company retained to install a wall mounted TV. After making an appointment for the installation I decided I wanted a sound bar for the TV. I called the store this morning to request one and was told the technician had already left the shop to start his scheduled appointments. The crew at Quality TV managed to meet up with my installation team on the road and gave them a sound bar for my project. Once the crew got to my house they conducted themselves with the utmost courtesy and professionalism. The installation went smoothly and quickly. The operation of the TV and remote were thoroughly explained to me. Finally, they left the job site immaculately clean ! I will always use Quality TV for any issues I might have with any of my TVs


- James S.

Thanks Mike for our repair. Your helpful info. And knowledge got us back on the "airwaves". It will keep a 95 yr.old up to date on events again.


- Linda W.

Great business. Very honest and kept us in the loop on our repair. Helped us with getting parts covered by our TVs manufacturer. Highly recommend!


- Rhiannon E.

The owner is very helpful and very knowledgeable about not just tvs but internet and dish hookups. I wouldn't go anywhere else



- Ray B.

Mike from Quality TV came to re-establish my DISH receiver after having a new roof. They arranged their schedule to help me get my service back as soon as possible. He also advised me about warranty issues I was not aware of if re-establishing the dish on the new roof, that I was not aware of. I have use Quality TV for some time now and they have never let me down. Thank you


- Donna R.

Just wanted to send you a "Thank you" to you and your team. Alex was more than patient with me in setting up our Dish account and Justin did a fantastic job as always installing the equipment.  You have a great team there and I am looking forward to having your people as my future contacts for Frontier's FIOS. Your customer service is second to none.


- Ed H.

Quality TV is a wonderful family owned business. Every person I have encountered at Quality TV has been a true professional. They are patient, caring and very knowledgeable. They go above and beyond to make sure you are completely satisfied with your choices and are very helpful with all their equipment.


- Theresa G.

Mike, the two men that completed our installation were Mike & Justin. They are both a positive credit to your company. They were both very considerate and professional making certain that the installation was "neat and clean". Their appearance was very professional, neat and very respectful! They did not waste any time and fully respected our property.


Let's not forget that you were the trigger to the entire process!!!!!


It is refreshing to have met you and your installation crew.


The installation is working perfectly and we do not expect any issues!!!


Glad that we met and proud to be a customer of Quality TV.


Joe & Vickie


- Joseph P.

Other than workmanship, which is always Quality TV's result, honesty and willingness to explain the process is perhaps the biggest reason I rely on Quality TV. Michael Morales did not let me down this last service call. He would not leave until all my questions were answered and understood, oh, and his work was superb, as always.


- Michael K.

My TV wasn't connected to the Internet and a 6 minute phone call to Micheal had me back on. He explained everything to me and walked me through the steps I needed to do to restore my connection. No waiting for days for a repair man to come, no charges to come to my house. They are a wonderful helpful organization that really cares about their customers!


- Christine B.

I recently changed from DirecTV to DISH and called Quality TV to do the install. I have a very complicated set up with multiple TVs in a large home. Michael and Brian came to start the installation mid morning and I thought there would be no way they could complete the job that day. Much to my surprise they were finished by mid afternoon. They were all business and worked quickly with great expertise. I have had satellite service for 32 years and never seen a more experienced and knowledgeable duo. The next day I had to call the office to get some help understanding the new system and Christina was great and Jamie (who has a thorough knowledge of DISH) walked me through a process over the phone. I was so impressed that I have ask them to install surround sound as my next project. Thank you Quality TV team!


- Linda C.

I have used this company twice, and both technicians were knowledgeable and completed their work with provided explanations in an exemplary manner! Thank you!



- Mary M.

We had Mike come today to install DISH TV on our new construction home. Mike did an awesome job today. He configured the mount of the DISH antenna in such a way as to keep it out of the way, off the roof and very aesthetically pleasing. He then set up all the receivers and explained all the functionality of each piece. We could not have asked for better service from anyone.  We will absolutely use Mike and Quality TV for all future needs. Highly recommend!



- Carol R.

Professional, courteous, friendly and helpful. While working in my yarn shop the workers were courteous and respectful. All of my customers said they hardly knew they were here.



- Kerrie C.

Flawless. If you’re reading this review, you can stop looking around. Don’t go anywhere else. The entire team exemplifies professionalism and treats you literally like family. Their recommendations for a security system were spot on, prices were great, and the installation was as smooth as silk. Thank you to the entire team. To quote Arnold: “I’ll be back.”



- Danielle S.

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